"Beginning to end, the book really nailed it! A personal favorite of mine was the teaching on how "Perception is Reality."
Christina's challenge to "Involve Your Team In Everything" is the essence of true leadership and how I was able to achieve my past professional retail successes.
This book is excellent, practical, and useful to someone new or someone who realizes the only person who stays the same on the “Team" is me.
—Tryna Kronick, Retired E.V.P. of Stores N.A., Signet Jewelers
"As a woman who has worked in retail for many years, I pride myself on my ability to be a 'people person.' I am surprised at how many helpful skills I found within this book that I am either missing or can improve on.
I found the worksheets to be extremely helpful and I intend to present this book to my own management team to offer employees an opportunity to utilize it as a tool and resource for both business and personal growth."
"Christina gives the perfect advice for respecting and understanding associates. Her examples of identifying unhappy associates are a good reminder.
Understanding your company's values and culture, demonstrating them to your staff, and having the same expectations of them, you create a fun and dedicated environment for your staff to work in and for your guests to shop in.
Christina helps others achieve their dreams and gives examples to help you do the same.
Christina Richardson is passionate about helping people see greatness within themselves and everyone they meet.
Her coaching clients have reached extraordinary levels of success, consistently seeing dramatic results in both their personal and professional lives. She empowers leaders to reach their highest potential while cultivating respectful relationships with their employees and customers.
Christina’s revolutionary “people-first” approach can transform any workplace. She has proven that it’s possible to skyrocket profits, improve productivity, and increase job satisfaction — all at the same time.
Christina is a wife, mother of four, and grandmother of five. She makes her home in Oregon.